Your questions, answered.

  • Off Piste focuses on the Alps. Availability depends on the specific location and the service requested. We mainly cover La Clusaz, Grand St Bernard, Morzine, Avoriaz, Megeve and all surrounding areas. Please share the property or destination area with your enquiry so we can confirm what may be possible.

  • Absolutely! We’ll discuss what you have in mind and confirm whether it falls within our services and can be arranged.

  • Depending on the service, we can discuss individual requests as well as recurring or broader support. The scope, timing and fees are confirmed according to your needs.

  • We can discuss agreed arrangements such as grocery shopping, pantry stocking, welcome touches and seasonal preparation. The options available will depend on the location, timing and specific request.

  • We can discuss seasonal decorating and festive property preparation, including the style you have in mind and the practical requirements. Availability, materials, costs and any specialist support will be confirmed before arrangements are made.

  • We can discuss gift research, sourcing and wrapping according to your preferences and budget. Product availability, purchasing arrangements and delivery times will need to be confirmed.

  • Off Piste provides concierge support, recommendations, research and coordination within the agreed scope. It is not presented as a travel agency, and any third-party bookings or contracts are handled according to the relevant provider's arrangements.

  • Costs depend on the type of request, time involved, location, materials and any third-party services. We’ll discuss the scope and confirm the applicable fees and expenses before proceeding.

  • Lead times depend on the request and the season. Some tasks require research or advance coordination, particularly during busy periods.

    Please enquire as early as possible so availability can be checked.

  • Use the contact form to tell us what you need, where and when. You don't need a complete plan, a few initial details are enough to start the conversation!